We operate on a first come, first served basis and do not make appointments, home visits or other clinics.
The client leaves their pertinent information with the door volunteer and provides any additional information in order for their tax return to be completed. A volunteer tax preparer will then complete their return. The client will be contacted by phone to advise that their return is completed, and their information is ready for pickup. To leave a return, all information must be complete, including all tax slips, and all relevant information such as rent or property tax information.
We are approved by CRA to electronically file (e-file) clients’ returns. This service is available for the current tax year, usually until the end of December. From May to December, the office will be open on Wednesday mornings only, from 9am to 12 noon.
Hours of Operations
We will be open on February 24, 2025 for the 2024 tax returns, at which point our hours with be 9am to 3pm weekdays until May 2nd, 2025.
Hours will then be open for only one half day (Wednesday mornings) 9am to 12 noon per week from May to December.
If in need of service, please leave a telephone message at (613)-962- 6657 and we will get back to you at the earliest convenience.
Located at the Bayview Mall, Unit 40, 490 Dundas Street East.